AGREEMENT TO TERMS & CONDITIONS
Welcome to our website, razorbladesclub.com. On this page we describe in detail our Terms & Conditions. If you continue to browse and use this website, you are agreeing to comply with and be bound by the all the Terms & Conditions set out below. Obviously, beyond such legal agreements, there are real loving persons which sincerely care about their customers and will do their best to meet their expectations. We also promise not to sell or pass on your details to third parties.
For any suggestion, request or doubt, please contact us at [email protected]
The term “Razor Blades Club”, “we”, “razorbladesclub.com“, “us” or “our” refers to the owner of the website whose registered office is in Klippgatan 12 B, 171 47 Solna, Sweden. Our company VAT number is SE820320254701. The term “you”, “user”, “customer” or “subscriber” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific
requirements. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or
damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are meant to provide further information for
your convenience. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked
website(s). The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be
liable for, the website being temporarily unavailable due to technical issues beyond our control.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Sweden.
Additionally, your consumer rights, after the purchase of a product on our website, are detailed by the Swedish “Distance and Doorstep Sales Act” (Svensk Författningssamling 2005:59 om distansavtal och avtal utanför affärslokaler) which forms part of this Terms and Conditions.
CREDIT / DEBIT CARD DETAILS
We do not store your credit or debit card details on our server or sites. Your credit or debit card details are securely handled by our payment gateway Braintree, which is a PayPal company.
MISTAKES ON YOUR BILL
In the unlikely event of an error on your bill from razorbladesclub.com please contact us so that we can proceed to a chargeback as soon as possible (at most in 10 days).
If you are dissatisfied with the products we sell or a service we provide, please contact us. If any product you purchase from us is
received faulty, please, send us the details of the problem and we will get back to you within three (3) working days. We will refund the cost of any faulty product or replace it free of charge.
RETURNS AND REFUNDS
We accept refunds and exchanges.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To ask for a refund send us an email to the following address: [email protected]. Items to be refunded have to be sent to the following address: Klippgatan 12 B, Lgh 1801, Solna, Stockholm 17147 Sweden
There are certain situations where only partial refunds are granted:
- Product with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
We refund both regular priced items and sale items.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Klippgatan 12 B, Lgh 1801, Solna, Stockholm 17147 Sweden.
To return your product, you should mail your product to: Klippgatan 12 B, Lgh 1801, Solna, Stockholm 17147 Sweden.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
All items offered for sale include Swedish VAT taxes. The purchaser is responsible for any other taxes (such as import tax) that may be levied if the items are received outside of Europe.
Currently, all our items are dispatched worldwide at a very low flat-rate of approximately 1 euro (the exact fee depends on the actual destination country).
The item leaves for the destination country once a successful transaction has taken place. The delivery times depend on the
destination country and average 4 to 6 working days. In some rare cases the delivery might take longer as detailed in our FAQ.
Get in touch with us in case your order does not arrive according to the expected delivery date so that we can try to find out what
happened. Unfortunately we cannot replace missing orders that have been received by someone else on your behalf. Similarly, we cannot replace orders where the delivery address has been entered incorrectly by the subscriber.
As delivery method we use the international letter. In case the recipient should claim loss of the order, we can resend the blades
only once. In case the blades should not arrive even this second time, we will refund the loss but we will have to discontinue the service towards that address as it proved too unreliable. For the same reason, if the blades are lost in the delivery three times in a year, we have to discontinue the service towards that address.
All content on razorbladesclub.com provided by us is protected by International copyright laws. Unless otherwise stated, we reserve all rights in that copyright.
We strongly believe in all the products and advice provided here at razorbladesclub.com. Nonetheless, we cannot be held responsible for any damage or injury that may result from any use of our products.
If you have any specific medical conditions, in particular related to your skin, we recommend that your check with your doctor prior to using any of our products.
If you have any product comments or queries, please, do not hesitate to contact us