Terms and Conditions
1. Agreement to Terms & Conditions
Welcome to razorbladesclub.com (the “Site”). By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.
The Site is owned and operated by Mercative AB, a company registered in Sweden (VAT: SE556995473701). For any questions regarding these terms, please contact us at info@razorbladesclub.com.
2. General Website Use Terms
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
We use cookies on this website to improve your browsing experience. By using the Site, you consent to our use of cookies in accordance with our privacy policy.
3. Credit / Debit Card Details
Your credit/debit card details are securely handled by our payment gateway. We do not store any credit card or payment information on our servers. All transactions are processed through PCI DSS compliant payment providers.
4. Mistakes on Your Bill
If you believe there is an error on your bill, please contact us within 10 days of receiving your order. We will investigate the matter and resolve any discrepancies as quickly as possible.
5. Faulty Goods
If you receive a faulty or defective product, please contact us within 3 days of receiving your order. We will offer a full refund or a free replacement, depending on your preference and product availability.
6. Returns and Refunds
Returns
We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@razorbladesclub.com.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Tax Charges
All prices on this website include Swedish VAT where applicable. If you are purchasing from outside Europe, you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be.
8. Delivery Costs & Times
We offer competitive flat-rate international shipping. Delivery times vary by destination:
- Europe: 2–6 working days
- United States: 6–10 working days
- Canada: 6–16 working days
- Australia: 6–20 working days
- Rest of the world: 4–20 working days
Delivery times may vary depending on local postal services and customs processing.
9. Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us. We will investigate the matter with the shipping carrier and, if the order is confirmed lost, we will reship it at no additional cost.
Please note: if deliveries to the same address fail repeatedly (3 or more times per year), we reserve the right to discontinue service to that address.
10. Copyright
All content included on this site — text, graphics, logos, images, audio clips, digital downloads, and data compilations — is the property of Mercative AB or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Mercative AB.
11. Disclaimer
The products sold on this website are intended for their standard use as shaving implements. We are not responsible for any injury resulting from improper use of our products. If you have any skin conditions or concerns, please consult a dermatologist before using our products.
By using this website and purchasing our products, you agree to these terms and conditions in their entirety.